Client Testimonials

Daisy Poler
Our experience with Josh Giffin was awesome! Josh had helped me find my first apartment in Austin a few years ago. This time around my partner and I were looking to move into a house with a yard for our dog. Josh was incredibly responsive and attentive to our needs. He helped us find a house at our price range in our ideal neighborhood and working with him was an absolute pleasure. 10/10 would recommend working with Josh!
Mar 29, 2023
Mar 29, 2023

Alheli Mejia
Our realtor Josh Giffin did an incredible job. I have no words to express my gratitude for his support in the process of buying our house. He solved all the obstacles and always guided us. He is not only the best real estate agent, but he is also an amazing human being. Thanks forever, Josh!
Aug 17, 2022
Aug 17, 2022

Ben S.
Josh was an absolute pleasure to work with! He was there every time I called, every time I texted. He operated on our extremely short timeline and would meet us at any property we were interested in at the drop of a hat. He made my wife and I feel valued, exemplified excellent, professional client service. He was knowledgeable about the market, and he helped us negotiate our offers effectively, which of course led to us purchasing a home we have fallen in love with that was in our budget. Would gladly work with him again! Thanks, Josh!
Jun 26, 2022
Jun 26, 2022

Paris Bland
Worked with Josh. Amazing experience! He really fought to get me the best price at an apartment I absolutely love. He also made multiple calls to the complex on my behalf in order to ensure I would have a quick application turnaround. It’s nice to have a locator that really has your back! Could not have been happier with the experience.
Jun 20, 2020
Jun 20, 2020

Brittany Palmer Davies
Josh Giffin was extremely helpful in helping my fiance and I find our first apartment together. We had a specific neighborhood in mind and he showed us around a few and we picked the best one and he helped us through the whole process. He's very reliable and texted back promptly every time we had a question. I already referred him to a friend looking for an apartment in Austin. Finding an apartment is already stressful, having Josh there was a huge relief! Thank you Josh!!!! We love our apartment!
Jan 16, 2020
Jan 16, 2020

Hannah Coe
Moved from Raleigh to Austin without knowing much about the area. Worked with josh who was super knowledgeable about the area and helped me find/ tour several apartments and took the stress out of trying to figure it out on my own. He was able to help me choose an apartment I love within my budget and in a good location during the quick time I was here before relocating. He also followed up to make sure everything went smoothly. I definitely recommend him to anyone moving in the area!
Dec 12, 2019
Dec 12, 2019

Tarmara Lowe
We contacted Josh as my son is moving from Canada to attend UT. We had no family or friends in the Austin area. Josh was fantastic! He answered all of our e-mail quickly and informatively. We had many questions being from Canada and never having rented in the USA. Josh was very patient and helpful. Excellent communication by phone, text, and e-mail. We flew to Austin, and had 3 days to rent an apartment, before we had to return home. Josh met us each day and took us to view apartments chosen for us based on our exact needs, desires, and requirements. We found the perfect unit to rent! Highly recommended.
Jun 29, 2019
Jun 29, 2019

Cassidy H.
I have been working with Josh Giffin on apartment hunting.
He is so extremely helpful and professional. He truly is willing to go above and beyond to help you with you search.
For me personally, I am being relocated for my job and he has made the process so easy and simple. He legitimately ran throughout the complex to show me the pool.
He also sent me a ton of places I hadn't seen in my weeks of searches.
I am so thankful for him and all he has helped me put with!
Jun 21, 2019
Jun 21, 2019

Arjit Mahapatra
Josh was incredibly helpful during my apartment search a couple months back. I had a lot of requests and requirements when it came to choosing a place, but Josh never seemed to be frustrated or pressured me to go with something I wasn't 100% sold on yet. We were able to find a great apartment within my price range and location. Moving can suck, but I'm very happy to have used Josh's services this time around. He's a professional and a lot of fun to chat with about pretty much anything! Thanks Josh!
May 17, 2019
May 17, 2019

Jordan King
Josh is absolutely amazing! He went above and beyond to make the process of finding a place stress-free. Moving from out of state, and on a short timeline, I was overwhelmed with the options. Josh helped me put together a manageable list of properties to tour on my weekend visit, he had everything prepared in advance, he went with me to the properties and then even helped me compare the top contenders and make the best decision. I HIGHLY recommend working with him to make this process seamless and enjoyable.
May 9, 2019
May 9, 2019

Brandon Lomax
Just moved into a new place with the help of Josh Giffin, and I couldn't be happier. He helped us find a condo that had some nearly impossible requirements (soundproof, 800+ sqft, downtown) given our price point of $2000 or less. Josh was a champ and always stayed in contact to pull all this off in less than 2 weeks. Thanks for your help J!!!
Apr 9, 2019
Apr 9, 2019

Emma A.
Josh Giffin was such a pleasure to work with. He was amazing! Before arriving to Austin I contacted Austin Craft and immediately Josh was responsive. He gave me his contact number and email and took all of my parameters that I was looking for in an apartment-- in addition I wasn't even arriving in Austin for another 2 weeks and I still felt like I took priority. He sent me a list of plausible options by the next day. He was always available to answer questions and checked in on my arrival. He offered to come with me to tour all of the recommended apartments and spent the ENTIRE day doing just that. He weighed the pros and cons with me at the end of the day to decide which apartment to pursue. It didn't stop there. He guided me through the application process and called the property management a couple times to get things clarified for me. The apartment went through a management change overnight and he insured that this did not effect my experience. He really eased all of my worries and was so helpful! He saw the process through to the end and I couldn't have done it without him! This service doesn't charge the client anything but it was so worth it that I would have paid! 100% use Austin Craft Realty and ask for Josh!
Feb 17, 2019
Feb 17, 2019

Craig M.
I have found that apartment locators are pretty bad at what they do. That was my experience 20 years ago, and again recently. Even the ones that said they pull data from 95% of all apartments, actually didn't. I was always able to find many apartments that were way cheaper and way closer than agents who that's all they do.
Josh Giffin was the first person that i have ever found that could actually mine all the data i needed, and super fast. No one else that i found could search apartments by year built. But Josh was able to go even further than that and pull 1 and 2 year old apartments that still had units that had not been lived in yet because some of the buildings came available later as the complex was finished out. These guys seem to be way savvier then the rest of the market. Give 'em a try. I didn't know whether to do 4 or 5 stars only because i didn't use them long nor the other agents.
Nov 18, 2018
Nov 18, 2018

Erin Neff
Josh at Austin Craft Realty is amazing!
He found several apartment listings within my criteria and sent me the listings before I arrived to town.
Once I arrived he ran through the listings as well as answered questions about a few others I found outside my criteria.
He proceeded to spend the day touring all the properties with me! Communicating to the leasing agents what I needed and asking questions I didnt think about!
I felt like josh had my best Interest in mind from start to sign!
Even after spending the day touring properties, he followed up to get additional details after the fact.
He even stopped by the property I selected and checked in on my application status!
I never imagined this process could be so stress free!
Nov 16, 2018
Nov 16, 2018

Michael Mersch
I had Austin Craft Realty recommended to me by a friend and worked with Josh Griffin. After a brief, 5 minute phone call discussing my wants and needs, I was sent a substantial list of places within my budget. Josh offered his expertise in what he thought the best fit would be. I visited the location a few hours later and we had a winner. Josh was extremely honest and helpful in finding what he thought would work best for me, and he was right. I'm so happy in my new apartment! I never thought apartment hunting could be this easy and Josh made the experience amazing. I would recommend this to anyone who finds this process overwhelming. It was great!
Jun 12, 2018
Jun 12, 2018

Katie Phillips
Loved working with Josh! I was living in Chicago, and he did all of the searching for me remotely. He even went above and beyond to do a video tour for me at one location. I also appreciated him randomly sending me listings when he stumbled on something that fit what I was looking for. I love my apartment I’m in, and I love my location all thanks to Josh!
Jun 6, 2018
Jun 6, 2018

Trisha Roblee
I have used apartment locators several times and overall have been satisfied with the results. But working with Josh at Austin Craft Realty has been by far my best experience with a locator.
After over a month of searching it came down to two properties. One checked all of the boxes and I knew it was the one but there was one catch – the move-in date – it was a month after my current lease ended. The other property was a close second, fit all of my criteria and timeline but the location was not as good as the first apartment. After weighing the pros and cons with Josh I decided I was willing to pay month-to-month at my current apartment and wait for the unit to be ready.
The property was brand new and still under construction but they promised a move in date that could still work…then they suddenly starting pushing the move in date out further and further. They did this numerous times and at the last minute. The leasing agent became almost unresponsive and would give vague answers to my move in. But Josh was on top of it, handing the communication and making sure to get responses from the leasing agent. My move ended up being delayed by 3 months but Josh stuck with me through it all. I love my new place and I wouldn’t be here with out Josh’s help.
The search went on for several weeks. I was struggling to find something that I really felt great about. I was dead set on a location, had a strict budget and am very particular about the amenities. This never phased Josh – he was on a mission to find exactly what I wanted.
He accompanied me to every property (and there were a lot) we even went to some twice (sorry Josh). He kept the entire process running smoothly and on track – making sure we were touring units that fit my criteria and not wasting time ones that didn’t. Josh made sure to cover all the bases on the tour – explaining my needs to the leasing agents, taking notes and photos and asking questions I hadn't even thought of. We never left a property without all of the information needed.
Living in Austin for several years now I knew exactly what I wanted and what I didn't want when it came time to find a new place. I gave Josh my criteria, explained my wants needs and definite deal breakers. He really listened and promptly came back with a solid list of properties to tour.
Josh is very attentive, professional, genuine and all around a good guy to be around. Josh really cares about his clients and wants to make sure they find the perfect place.
Apr 25, 2018
Apr 25, 2018

Alma Victoria Sierra
Josh was amazing and extremely helpful! He found the perfect house for my roommate and I in no time! He was always very happy to help and extremely knowledgeable about the market ! I would recommend him to anyone looking for their next cozy abode ! Thanks Josh !!
Apr 19, 2018
Apr 19, 2018

Maria Laboy-Perez
I moved to Austin from NYC with the plan of expanding my company & network in TX and closer to the west coast. When I first started looking for apartments I knew a bit about Austin and some of the areas I was interested in living in. I did research via different websites including Craigslist and Apartments(.)com. For my apartment hunting trip, I met with Josh Giffin from Austin Craft Realty (ACR) to look at some apartments. Josh ended up becoming my exclusive apartment locator and such a crucial asset to my search. He is an amazing/extremely knowledgeable apartment locator and supported me in so many ways through the process of finding the perfect apartment for me. He actually helped me finding the apartment of my dreams in Austin with all the key amenities I was looking for within my budget. He also guided me through the process of narrowing down my options and picking the one that was best for me. Josh not only showed me a huge range of apartment options in person, he also shared with me a lot of insights about city and all its cool areas and spots to go to. Josh made me feel profoundly welcomed to Austin and to my new home. I hugely recommend ACR and of course Josh Giffin as the best source for finding the right place in Austin. TX. Thanks Josh and ACR!
Apr 9, 2018
Apr 9, 2018

Nick Meza
My girlfriend and I came across Austin Craft Realty while searching for an apartment in the city. We were immediately connected with Josh Giffin. There really aren't enough kind words to describe how great he is. Since we were living in Minneapolis and relocating, we weren't able to physically see any of the units we were interested in. Josh sent us a curated list of places that fit all of our criteria and even toured the unit we were most excited about himself and filmed a walkthrough tour and personally reassured us that the unit would be a good fit. We really got the impression that he is passionate about this city and about helping people find the right place. We took the plunge and have since moved in and are incredibly happy about the apartment and the location. Throughout the process, Josh was incredibly prompt, helpful, and answered every single question we had about the unit, the location and the lease itself. He feels more like a friend who genuinely cares about your experience, as opposed to myriad other realtors who are just in it for the sale. He even texted us after we moved in to check in and see how we were liking our new home! Josh is the man and we literally couldn't have done it without him.
Nov 21, 2017
Nov 21, 2017

Melissa Discepolo
Josh with Austin Craft Realty was amazingly helpful! He took into consideration all of our requirements and price range and made sure to only show us properties that met all of these requirements. He showed us a variety of places as well, so we could see options at the top vs. the bottom of our price range.
He followed up with us afterwards to make sure that the application process was going smoothly and made sure that we got a great apartment!!! Highly recommend Josh and Austin Craft Realty- he went above and beyond our expectations for a realtor!
Oct 4, 2017
Oct 4, 2017

Samuel Sholkoff
Josh Griffin was a fantastic locator. What I found the most valuable was that Josh really listened to me and didn't waste my time. A lot of locators will just send an endless amount of properties without any thought or curation and that wasn't the case with Josh. He took time to really narrow down what I was looking for and provided me with really fantastic options to look through before touring around town. And he was always highly responsive and communicative. Then when we set a date, he spent all day with me (I think we looked at 8 places). I never felt pressured or deceived. He didn't give me the used car salesman vibe that many locators do. It really felt like he cared about my decision and didn't want to cut any corners. So thanks so much Josh and Austin Craft Realty. I really appreciate all the help and I'm so excited to move to Austin!
Aug 3, 2017
Aug 3, 2017

Arie Litovsky
Great apartment hunters! Responsive, reliable, and honest.
We recently moved from New York to Austin, and Josh Giffin at Austin Craft Realty has been an incredible help in finding the right apartment. Josh was very responsive every time we sent an e-mail, and was diligent in answering every question we had.
After giving him some of our criteria for the apartment, he sent us a list of possible properties and specific units that he thought fit our budget and other criteria. There's a lot of legwork that goes on back there, since prices and availability changes daily for apartments in Texas -- but these aren't always reflected on the properties' website. Josh called dozens of times, even while we were on tour, to find the latest information.
On the tour day, he accompanied us to every single property and toured with us the whole time!
He never even slightly pushed us to decide one way or another, and let us carry the discussion and do all the talking and asking with the properties (and in between). That put us really at ease, since we didn't feel any pressure to make a decision then and there. He was relaxed but attentive the whole time, and was able to quickly troubleshoot any issues in terms of scheduling and seeing places.
Josh followed up with us at the end of the day and even sent us some photos of the two place we had liked best.
Overall, we couldn't have asked for a better experience. Thanks Josh and thank you Austin Craft Realty!
Jul 16, 2017
Jul 16, 2017

Ajaypal Singh Dhillon
Josh Giffin was absolutely a life saver. Me and my wife called him after 3 other apartment locators couldn't be bothered to put in the effort. We needed an apartment in a hurry and Josh came thru for us on the same day! We called him in the afternoon while on our way into Austin and by the time we arrived, he had several properties lined up for us. We were able to sign on a lease on that very day, all thanks to Josh. He was extremely accommodating of our preferences, professional, and provided excellent input while we made our selection. I wouldn't hesitate to call him again in the future.
Mar 2, 2017
Mar 2, 2017

Cory Mull
Not knowing much about Austin heading into an impending move, Josh Giffin was a tremendous help. I had no idea how difficult it would be, but Josh navigated it with the ease and composure of a seasoned vet. Not only did he locate over a handful of places to live, but he also provided timely information, broke down the region's demographics, tossed in some city lexicon and suggested places to see once I arrived. He was super patient, extremely helpful and ultimately located a great place for me to relocate in the coming weeks. Highly recommend Josh and Austin Craft Realty.
Dec 7, 2016
Dec 7, 2016

Kelly Navagh Ernst
Hands down, Josh Giffin at Craft Realty was a lifesaver! My current lease was ending and with a change in jobs and a bunch of other things going on, I did not have the bandwidth to also be sorting out an apartment search. Josh was very attentive, listening to my needs and budget and giving me a bunch of options to choose from. There was no up-selling anything out of my price range, no switching to look in neighborhoods I wasn't interested in, nothing that made me feel pressured or rushed. Not only that, he KNOWS Austin and he understands how people fit into this city. He's not just trying to put people in apartments, he considers everything from your job to your lifestyle to your hobbies to find the perfect spot. I would recommend him to anyone, seasoned Austinite or newby from California. He will find you your new home!
All that said, Craft Realty brings Austin cool to the real estate search and I'm so glad I was able to work with them. Overall a 5 star experience!
Aug 26, 2016
Aug 26, 2016

Adam B.
Josh was excellent!! I had been trying (unsuccessfully) to rent my place out on my own for weeks without so much as a call or inquiry. Not only did Josh list my place, but he worked with me on what I should ask for, what I should include in the rent, and what to expect for the market and location. After a couple of leads, he found me a great candidate who was eager to work with us and very motivated to move in. I feel very comfortable with the whole process and would work with Josh again in a heartbeat. Highly recommend to anyone looking to buy or rent a place.
Aug 26, 2016
Aug 26, 2016
Josh
Giffin
(512) 573-1070
josh.giffin@compass.com
